Typhoon Mawar Resource and Resilience Guide

Håfa Adai.
Our hearts go out to the people affected by Typhoon Mawar. Below are a few community resources and organizations we gathered that can assist individuals with concerns that are often exacerbated by natural disasters. These could include resources for disaster assistance, mental health support, unemployment assistance, domestic violence resources, financial assistance, health care services, and more.

This resource directory continues to grow as we learn more from our community partners.

The AANHPI ‘Ohana Center of Excellence is your source for empowerment, education, and support for individuals seeking behavioral healthcare, including mental health and substance use resources. We center (w)holistic and cultural approaches to serving the needs for Pacific Islander, Asian American, and Native Hawaiian communities.

As a resource center, the AANHPI ‘Ohana Center of Excellence provides access to resources and information on this website. Inclusion in an AANHPI CoE resource database does not imply endorsement of, or agreement with, the contents by AANHPI CoE.

In addition, we recognize that this resource collection may not be exhaustive, and users are advised not to rely solely on it. The AANHPI ‘Ohana Center of Excellence does not claim to be the authority on any resources we provide, and we highly recommend consulting with elders, community leaders, or helping professionals who are knowledgeable about AANHPI cultures and experiences to ensure alignment with specific ethnic or cultural needs when seeking resources.


These resources are culturally and regionally specific, and designed to lift up, promote, and support through connectivity.


Guam Behavioral Health and Wellness Center – http://gbhwc.guam.gov/

  • Services include Child Adolescent Services, Day treatment, Drug and Alcohol treatment, residential services, community support services, counseling, etc.
  • General: 671-647-5440
  • Suicide & Crisis Hotline: Call 988
  • Rape Crisis Intervention: 671-647-5351

Haya Foundation – http://www.hayafoundation.com/

  • Haya Foundation’s Guma Yo’Amte is Guam’s first traditional healing center on Guam and provides indigenous healing to all who seek
  • Phone: 1-671-727-7717, 1-671-727-6799, | 1-671-747-2683, 1-671-797-1560

Sanctuary – http://sanctuaryguam.com/

  • Community-based organization serving Guam’s youth to promote reconciliation during times of family conflicts, to foster the development of responsible community members, and to advocate for their needs in an effort to preserve family unity by providing: 24-hour crisis intervention services, temporary safe refuge during family conflicts and abuse, supportive counseling for youth and families, outreach, education and prevention programs.
  • Phone: Main:  671-475-7101
  • 24/7 Crisis Hotline: 671-475-7100

Tohge Inc Guam – http://tohgeguam.com/

  • Counseling Services, Information & Referral, Substance Abuse Services, Support Services
  • Phone: 1-671-989-6687
  • Warm Lines: 1-671- 686-WARM, 1-671-787-WARM

WestCare Pacific Islands – http://www.westcarepacificislands.org/

  • Targeted services that support the recovery and resiliency of individuals struggling with homelessness, substance use, mental illness, and adverse experiences.
  • Phone: 671-472-0218, 671-472-0219


Guam Bureau of Economic Security – http://dphss.guam.gov/bureau-of-economic-security/

  • Services include Temporary Financial Assistance, application for public benefits, cash assistance.
  • Phone: 671-828-7542 / 671-635-7432


Guam Coalition Against Sexual Assault and Family Violence – http://www.guamcoalition.org/  

  • Domestic Violence Services, Information & Referral, Sexual Assault Services, Education & Training
  • Phone: 1-671-479-2277

Catholic Social Services: Alee Women’s Shelter – http://www.catholicsocialserviceguam.org/alee-women-s-shelter.html

  • The Alee Women’s Shelter provides emergency/protective shelter for victims of family domestic violence & sexual assault.  The shelter serves women, with or without, children, who are in crisis from family domestic violence & sexual assault.  Provides protective shelter, support services, & referrals
  • Shelter Hotline: 671-648-4673

Victim Advocates Reaching Out (VARO) – https://www.facebook.com/VARO671

  • Provides Emergency Crisis Intervention services to victims and families affected by Domestic violence, Sexual assault, Violent crimes, and traumatic events. Providing emergency short-term shelter and transportation.
  • Phone: 1-671-477-5552 (24-Hr Hotline)


Pacific Region Resources – http://www.pacificregionresources.org/

  • The Guam Community Resource Directory is a listing of faith-based organizations, non-profit service providers, and other government and private agencies serving the island community.


Guam Department of Labor – http://dol.guam.gov/

  • The American Job Center (AJC) is Guam’s central facility for employment, training, and related services.
  • Phone: 671-475-7000


Bureau of Primary Care Services – http://dphss.guam.gov/bureau-of-primary-care-services/

  • Services include Health and welfare resources, forms and documents, community health centers and support services for the low income, uninsured, and medically underserved population.
  • Phone: 671-828-7501 | 671-635-7492/7447

Guam Memorial Hospital Authority – http://gmha.org/

  • Guam Memorial Hospital is located in Tamuning, Guam and is the public civilian hospital serving the island of Guam.
  • Phone: 1-671-647-2555, 1-671-647-2444

Department of Public Health and Social Services – Emergency Medical Services – https://dphss.guam.gov/content/emergency-medical-services

  • This is a federally funded program, established to ensure that all children and adolescents receive appropriate medical care in a health emergency-no matter where they live, travel, or attend school.
  • Phone: 1-671-735-7404 thru 7411


Guam SNAP (Supplemental Nutrition Assistance Program) 


Catholic Social Services – http://www.catholicsocialserviceguam.org/

  • Protective shelters & temporary housing assistance for homeless adults with disabilities
  • Phone: 671-635-1442

Guam Homeless Coalition –  http://guamhomelesscoalition.org/

  • Group of government agencies, non-profit organizations, and the private sector that come together for the purpose of responding to the needs of homeless youth, families, and single adults. We empower individuals and families who are homeless and/ or at risk of homelessness to achieve self-sufficiency, by providing support through awareness, education, and advocacy.

Salvation Army – Family Services Center –  https://guam.salvationarmy.org/

  • Homelessness Prevention – to provide short-term assistance to prevent the household from becoming homeless; Rapid Re-Housing – to provide assistance as necessary to help households living in to move into permanent housing and achieve stability in their housing.
  • Phone: 1-671-477-9872, 1-671-477-3528, | 1-671-477-3529


Gala, Inc – https://www.galaguam.org/

  • LGBT Resources & Services, Education & Training, Support Services, Employment Services
  • Phone: 1-671-969-5483

When disaster strikes, often people react with increased anxiety, worry, sadness, anger, or other strong feelings of distress. With support from community and family, most of us are able to bounce back. However, some may need extra assistance to cope with unfolding events and uncertainties.

The Disaster Distress Helpline (DDH) is the nation’s only hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 (call or text 1-800-985-5990) to residents in the U.S. and its territories who are experiencing emotional distress or other mental health concerns related to natural or human-caused disasters.

Callers and texters are connected with trained and caring professionals from a network of crisis centers across the country. Helpline staff provide supportive counseling, including information on common stress reactions and healthy coping, as well as referrals to local disaster-related resources for follow-up care and support.

Visit https://www.samhsa.gov/find-help/disaster-distress-helpline for additional information and resources in disaster behavioral health. For any questions, or requests for free copies of DDH materials for distribution in any disaster-related or other community-based setting, email [email protected].

DDH Hotline: Call 1-800-985-5990

  •   Available 24/7/365

  •   3rd-party interpretation services available to connect

    crisis counselors and callers in 100+ languages

  •   Direct crisis counseling in Spanish available 24/7 via

    ‘press 2’ hotline option

    DDH Videophone for ASL Users

 For people who are Deaf or hard of hearing and for whom American Sign Language (ASL) is your primary or preferred language, use your videophone-enabled device to call 1-800-985-5990 or click on “ASL Now” at disasterdistress.samhsa.gov to be connected with a DDH crisis worker fluent in ASL.

DDH SMS: Text to 1-800-985-5990

 Available 24/7/365
 Standard text messaging / data rates apply

(according to each subscriber’s mobile plan)  Direct crisis counseling in Spanish available

24/7 via ‘press 2’ hotline option

DDH Online Peer Support Communities

 Private Facebook groups where people across the U.S. impacted by disasters can connect with others from similar backgrounds/experiences for mutual aid and support during recovery.

 For more information and to learn what groups are available & how to join, visit: https://strengthafterdisaster.org/peer-support/

Kapag may mga sakuna, karaniwang reaksiyon ng mga tao ang pagkakaroon ng higit na pagkabalisa, pag-aalala, kalungkutan, galit, o iba pang pakiramdam o kahirapan. Sa pamamagitan ng suporta mula sa komunidad at pamilya, karamihan sa atin ay nakakabangon muli. Gayunpaman, maaaring kailangan ng iba ng karagdagang tulong para harapin ang mga nangyayari at kawalan ng kasiguraduhan.

Ang Linya ng Tulong sa Kahirapang Dulot ng Sakuna (Disaster Distress Helpline, DDH) ay ang tanging hotline ng bansa na nakatuon sa pagbibigay ng buong-taong pagpapayo sa panahon ng krisis na dulot ng sakuna. Ang serbisyo sa suporta sa krisis na ito na libre at magagamit sa iba’t ibang wika ay available nang 24/7 sa sinumang nasa U.S. at mga teritoryo nito na nakakaranas ng kahirapan sa emosyon o iba pang alalahanin sa kalusugan ng pag-iisip na nauugnay sa mga likas na sakuna o sakunang dulot ng tao.

Sa pamamagitan ng mga third-party na serbisyo sa interpretasyon, maaaring ikonekta ng DDH (1-800-985-5990) ang mga tumatawag sa mga tagapayo para sa krisis sa higit sa 100 wika, kasama ang TAGALOG. Kapag tumatawag sa hotline, sabihin lang ang wikang gusto mong gamitin at ikokonekta ka ng tagapayo sa isang interpreter, habang pareho kayong nasa linya.

Ikinokonekta ang mga tumatawag sa mga sinanay at mapagmalasakit na tagapayo mula sa network ng mga sentro para sa krisis sa buong bansa. Nagbibigay ang tauhan ng linya ng tulong ng pansuportang pagpapayo, kasama ang impormasyon sa mga karaniwang reaksiyon sa stress at mabuting pagharap sa mga ito, pati na rin mga referral sa mga lokal na mapagkukunan na nauugnay sa sakuna para sa follow-up na pangangalaga at suporta.

Hotline ng DDH: Tumawag sa 1-800-985-5990

  •   Available nang 24/7/365.

  •   Available ang mga 3rd-party na serbisyo sa

    interpretasyon para ikonekta ang mga tagapayo para sa krisis at tumatawag sa higit sa 100 wika, kasama ang TAGALOG.

    Videophone ng DDH para sa Mga Gumagamit ng ASL

  •   Para sa mga Bingi o may kahirapan sa pandinig at American Sign Language (ASL) ang iyong pangunahin o gustong ginagamit na wika, gamitin ang iyong device na may naka-enable na videophone para tumawag sa 1-800-985-5990 o mag-click sa “ASL Now” sa disasterdistress.samhsa.gov para maikonekta sa isang manggagawa ng DDH para sa krisis na sanay sa ASL.

  •   Kung ibang Sign Language ang iyong pangunahin o gustong ginagamit na wika, maaari ka pa ring makipag-ugnayan sa aming DDH VP, at maaaring makipag-usap pa rin sa iyo ang aming mga manggagawa sa krisis na sanay sa ASL.

  • SMS ng DDH: Mag-text sa 1-800-985-5990

     Available nang 24/7/365, sa Ingles at Espanyol lamang; maaari ka pa ring mag-text sa amin kung limitado ang iyong kakayahan sa Ingles.

     Nalalapat ang mga karaniwang rate sa pagpapadala ng text message / data (ayon sa mobile plan ng bawat subscriber).

    Mga Online na Komunidad ng DDH para sa Suporta ng Kasamahan

     Mga pribadong grupo sa Facebook kung saan ang mga tao sa U.S. na naapektuhan ng mga sakuna ay maaaring kumonekta sa iba pang tao mula sa magkakatulad na background/karanasan para sa tulong at suporta sa isa’t isa sa panahon ng pagbangon.

     Ingles ang ginagamit sa mga grupo, pero kung hindi Ingles ang iyong pangunahing wika, malugod ka pa ring tinatanggap para sumali at gamitin ang mga built-in na tool sa pagsasalin ng Facebook para makilahok sa mga pag-uusap ng grupo.

     Para sa higit pang impormasyon at para malaman kung anong grupo ang available at paano sumali, bumisita sa: https://strengthafterdisaster.org/peer-support/ (nasa Ingles ang website pero maaari itong isalin gamit ang mga extension ng browser).

Gi tiempon ira meggaiña biåhi entre linihan, chathinasso, piniti, binibu pat håfa na fina’hålang sinienten tåotåo. Ginen i ayudun familia yan kumunidåt, i memegaiña giya hita u homlo’ha’ ta’lu. Låo, guaha lokkue tåotåo siha ni mu nesisita mås ayudu entre i manmamaila siha na sinusedi.

I Disaster Distress Helpline (DDH) ha’ na setbisio manufrefresi inayudan akonseha entre i enteru åñu. Maseha håyi gi Estådos Unidos yan i teritoriu siha ni ha siesiente atburoto pat otro siha na chetnot ginen håfa na ira siña ha usa este na setbision inayudan ni debåtdi yan milengguåhi 24/7.

Ginen sanhiyong siha na setbision pinila’, siña i DDH (1-800-985-5990) mana’afakcha’ i tåotao para i akonseheran/akonseherun ira gi mås ki 100 na lengguåhi, kontodu gi Chamorro. Yanggen un å’gang i setbisio, sångan håfa na lengguåhi para un usa, ya siempre i akonsehera/u mana’a’afakcha’ håo para i intetpeti mientras mannanangga håo yan i akonsehera/u.

Ma refeferi i manmanå’ågang siha yan manedukåo yan manamåpble na akonsehera/u siha ginen un grupu entre i enteru Estådos Unidos. I empleåon i setbisio manmannånå’i inayudan akonsehera/u, kontodo infotmasion put siñiente siha yan siningon gi tiempon atburoto, ya marefeferi i tåotåo siha para otro na ayudu.

Setbision DDH: Ågang 1-800-985-5990

  •   Mabababa 24 horas gi diha, 7 dihas gi simåna, 365 dihas gi sakkan.

  •   Guaha sanhiyong siha na setbision pinila’ para u ma referi i manmanå’ågang siha yan akonsehera/u gi mas ki 100 na lengguåhi, kontodu gi [CHAMORRO].

    DDH Tilifon para i Manfifino’ ASL

  •   Para tåotao siha ni mantanga’, manmappot manhungok yan i manfifino’ (ASL), usa i telifon ni muna’siña bidiu yan å’gang 1-800-985-5990 pat yemme’ “ASL Now” gi disasterdistress.samsha.gov para u ma referi yan un empleåon DDH ni fumifino’ ASL.

  •   Yanggen un u’usa otro na klasen Lengguahen Señas, siña un å’gang i DDH VP, yan siña na i empleåo siha ni man fifino’ ASL ma ayuda håo.

SMS DDH: Kattåyi 1-800-985-5990

 Mabababa 24 horas gi diha, 7 dihas gi simåna, 365 dihas gi sakkan gi fino’ Ingles yan Españo ha’; siña mångge’ mensåhen text yanggen mamappot håo fumino’ Ingles.

 Parehu siempre i presiun setbisio para mensåhen text pat data (sigun gi i ma’usa na setbisiu).

Kumunidåt Internet Inayudan Manga’chong DDH

 Manmåchom siha na grupu gi Facebook para tåotåo siha entre Estådos Unidos ni manma inafekta ni ira para u fanguentos yan otro siha ginen pareha siha na ekspirensia para u fana’ayuda gi duranten hinemlo’.

 Fino’ Ingles i grupu siha, låo yanggen mamappot håo fumino’ Ingles, siña sumåonao håo gi grupu yan usa i pipula’ Facebook para un såonao
gi diniskuti.

 Para mås infotmasion yan para un tungo’ mås put I grupu siha yan taimanu na para un såonao, hånao para: https://strengthafterdisaster.org/peer-support/ (fino’ Ingles i tinige’ låo siña ma translåda).

The Substance Abuse and Mental Health Services Administration (SAMHSA) supports preparedness efforts by states, U.S. territories, tribes, and local entities to deliver an effective mental health and substance use-related (behavioral health) response to disasters. SAMHSA helps states and communities with disaster behavioral health preparedness and response issues directly, as well as through the SAMHSA Technology Transfer Centers (TTCs) and the SAMHSA Disaster Technical Assistance Center (DTAC).

The purpose of the SAMHSA-funded TTCs is to develop and strengthen the specialized behavioral healthcare and primary healthcare workforce that provides prevention, treatment, and recovery support services for substance use disorders and mental illness. The TTC program includes three networks: the Addiction Technology Transfer Center Network (ATTC), the Mental Health Technology Transfer Center Network (MHTTC), and the Prevention Technology Transfer Center Network (PTTC). For more information about the SAMHSA TTCs, please visit https://www.samhsa.gov/technology-transfer- centers-ttc-program.

SAMHSA DTAC provides materials, training, and technical assistance to the entire United States, its territories, and federally recognized tribes for all-hazards disaster behavioral health preparedness, response, and recovery. For more information about our services, please visit our website at https://www.samhsa.gov/dtac.You can also contact SAMHSA DTAC by emailing [email protected] or calling the toll-free hotline at 1–800–308–3515.

The following list of materials includes those focused on general behavioral health needs after a typhoon, as well as separate sections listing materials for or focused on children and families, older adults, people with disabilities, and disaster responders.